Job Description

Provides security technical support to the Organizations' computer equipment and users by performing the following duties.

Essential Functions & Responsibilities

·         Protects system by defining access privileges, control structures, and resources

·         Recognizes problems by identifying abnormalities; reporting violations

·         Implements security improvements by assessing current situation; evaluating trends; anticipating requirements

·         Determines security violations and inefficiencies by conducting periodic audits

·         Upgrades system by implementing and maintaining security controls.

·         Keeps users informed by preparing performance reports; communicating system status and new trends,

·         Creating, distributing, and performing user training

·         Conducts internal and external penetration threat test

·         Monitors for insider threat

·         Creates and maintains IT P&P

·         Identity security weakness per HIPAA,HiTRUST and NIST guidelines

·         Creates project plans to close security weaknesses

·         Maintains quality service by following organization standards

·         Addresses security issues and vulnerabilities

·         Manages IS Department Projects

·         Logs and tracks all issues using ticket tracking system

·         Evaluates and implements system hardening process

·         Serves as an escalation point to the Organizations Helpdesk

·         Assist in maintaining the departments knowledge base and additional documentation

Required Education and Experience

·         High School Diploma

·         2+ years experience Level 2 Helpdesk

·         Knowledge of hardware and networking

·         Proficient in Windows Client and Server

·         Proficient with Firewall Appliance

Certificates, Licenses, Registrations:

·         Security+ certification (plus, not required)